Contact Centre

CLICK HERE to go back to segment listing.

Company Name: The essentiagroup
Contact Name: Laura Moohan
Telephone: 0141 568 4060
Email: lmoohan@essentiagroup.com

The essentiagroup is a consumer contact and communications company that delivers advice and information services in the areas of health and lifestyle management for governmental, commercial, charitable and member-based organisations. As the contact centre provider of the change4Life initiative we would be exceptionally well suited to the new points4life service.

Experience

To describe The essentiagroup as simply another 'contact centre' is to ignore our unique expertise, skills and company history. For more than 20 years, we have devised and implemented numerous highly successful programmes, for both the public sector and pharmaceutical industry. We work closely with our clients to develop bespoke contact solutions to meet their needs. Subjects have ranged from general health advice, mental health, sexual health and drug misuse, behavioural change and addiction support.

Key brands we currently provide include:

· Change4Life
· NHS Smoking Helpline (England);
· Smokeline (Scotland);
· NHS Asian Tobacco Helpline;
· Northern Ireland Smokers Line
· Adult Sexual Health Line;
· Sexwise;
· Connexions Direct;
· FRANK;
· Know the Score;
· Drinkline;
· learndirect (Scotland);
· askBMA;
· Employee Counselling Service